Friday, December 11, 2009

Capturing the Cat-Herders

In my last post, I mused philosophical about the segment of media that exists between large media outlets (many of the "Old" variety) and the platforms that enable simple sharing and dissemination of all forms of media - for simplification purposes, the Twitters of the world.

The gap between the publication of "iron-core" original content and simple retweets is filled by cacophony of voices that represent the professional and advanced amateur segments of the blogosphere. These are the folks producing consistent, medium-to-high quality content, often using other media as a starting point or central focus. Generally speaking, this is the "here's my take on this issue" crowd.

The value of this type of media production is the context it provides for larger issues, or the refocusing of those issues for other populations. The context can be subject-based ("what this means for science"), geographically-based ("what this means for western Kentucky"), or demographically-based ("what this means for hemaphroditic cat-herders"). In each case, the original value of the content has been augmented by way of analysis and personalization. It's good stuff.



From the standpoint of the media industry, however, it's a serious problem. People are repurposing content that cost good money to produce and disseminating it to thousands of niche audiences that are hard to find, nearly impossible to market to. Potential advertising revenue is flying out the door and into the ether, newspapers are closing, the proverbial sky is falling.

But the problem isn't that value of content is declining - in fact, I'd argue it's increasing. Instead, media is faced with the gargantuan problem of creating a new system to capture the value of a fast-paced, diffusion-based content ecosystem. From my perspective, there are three things that need to happen in order for advertisers to take advantage of these niche audiences and begin capturing some of the value being created by the landscape of content production.

1) Content Standards - Somehow, some way, we need to create some meta-data standards that allow individual content items to be discovered. This is not, like the AP's failed attempt, a measure to increase ownership and prevent dissemination. It's exactly the opposite - a measure to ensure that the cat-herders can easily find content that's relevant to them, and so the marketers and advertisers can find the cat-herders and make relevant offers that add real value to their lives.

2) New Aggregation Systems - As sources become more abundant and more diffuse, expecting each of these small content publishers to exist as a standalone destination site isn't realistic. We need new aggregation systems that go beyond simple source aggregation (the RSS model) and include the ability to aggregate content by topic, using the meta-data referred to above and more importantly, leveraging the power of the social web to help like-minded users discover relevant content. Think Digg meets AllTop meets a personalized RSS bundle. This is, in some ways, the cable channel model, where shows are packaged according to interests and subjects (Golf Channel, HGTV, Food Network, etc) with one key difference: the content produces aren't subject to those that control the pipes, allowing for much more niche-focused content to be produced and discovered by its audience. The critical mass necessary to support topical programming is orders of magnitude lower on the internet than on television. Getting readers in one place, even if content comes for a thousand of them, will allow more of the value to be captured.

3) Intelligent Ad Networks - Where are the cat-herders today? What are they reading? These are the questions that the next generation of advertising technology will have to answer. Matching static display adds with individual pages or sources is a losing battle and can never achieve the kind of relevance the web demands. The internet is increasingly becoming a narrowcast ecosystem, and trying to apply advertising techniques from the broadcast world is a lost cause - but this isn't necessarily a bad thing. Instead of doing demographic surveys and guessing about who might be reading a publication, the increasing specificity of content production is doing the targeting for advertisers. It's no secret who is reading the cat-herder blogs, but the advertisers will have to create new systems to reach them. Following the social media pulse and gathering real-time traffic metrics will be key to helping future advertisers find out exactly where their customers are, when.

This is a complicated market to tap, but the players (there will be many) who help to create solutions for an industry in the midst of disruption will reap vast benefits while at the same time helping both producers and consumers of content.
blog comments powered by Disqus